IRRV 2015 Performance Awards

Winner Videos

Posted throughout the day

Results  - Awards Village - Videos of Submissions 

Awards Village More Information


Business Rates: Your Guide 2015

Business Rates: Your Guide is a practical, accessible guide for the non-specialist. It provides a concise summary of the non-domestic rating legislation and an explanation of how the rate is calculated. It can help readers to understand their own rate demands and to decide whether to appeal. The book covers where the money goes; basic principles of non-domestic rating; the ratepayer's responsibilities; rights of appeal; exemptions and special cases; the bill and glossary of terms. It is relevant to England, Wales, Scotland and Northern Ireland.

This publication is now available to order as a hard copy book from the IRRV website (click here)

or as a Kindle book from the Amazon Kindle store for the price of £6.47 (Incl. VAT).  To purchase online from the Amazon Kindle store, please click here 

Council Tax: Your Guide 2015

This user-friendly guide has been updated for 2015, explaining all aspects of Council Tax, from banding and liability to exemptions, reductions and appeals. It is a perfect guide for those working in the field or those wishing to inform themselves about the tax and its implementation. 

The book covers the differences in the operation of Council Tax, which are noted throughout, in England, Scotland and Wales.

This publication is now available to order as a hard copy book from the IRRV website (click here)

or as a Kindle book from the Amazon Kindle store for the price of £6.47 (Incl. VAT).

To purchase online from the Amazon Kindle store, please click here 

Membership Directory

This Directory contains a full listing of IRRV Members throughout: England, Scotland, Wales, Northern Ireland, Worldwide

Additionally the Directory contains an A-Z listing of key suppliers in the following fields:

Collection and Enforcement, Council Tax Collection, Fraud and Investigation, Housing Benefit and Council Tax Benefit, Non-Domestic Rates, Rating Surveying, Recruitment, Software Suppliers, Sundry Debt Training Providers, Valuation

Go to Directory


Free IRRV Magazine App for IRRV members and magazine subscribers

Free IRRV Magazine App for IRRV members and magazine subscribers
(currently for the iPad and iPhone only)

The Institute has now launched an App for its Magazines, Insight and Valuer. The App is only available for iPad and iPhone users for now, with a view to extend on to the Android platform in the near future.

Available to download through the Apple App store, the App and can be opened in ‘Newsstand’ on the desktop. Once the magazine App has been opened, the user will be asked to enter their login credentials, which are the current Pagesuite magazine login details. Non-members / non-subscribers can purchase an Annual subscription. 



IRRV Distance Learning

Achieve your potential with IRRV Distance Learning!

3 for 2 on multiple enrolments* 
We believe we have put together exciting and cutting edge qualifications, delivered via distance learning, a flexible solution for all your staff. These courses are aimed at improving the proficiency and professionalism of your employees, giving you the confidence that they will gain a more informed approach in their day to day operations. The advantages of our distance learning courses are manifold. These include the freedom to choose where and when to study, very competitive pricing, no travel cost for attending classes, online tuition by experts in their field, a generous two/three year timeframe in which to complete the course to suit busy employees and much more!

*This offer is valid on multiple bookings from the same organisation with a minimum of three candidates.

More Information

Jobs Online

Jobs Online is a web based job vacancy service offering organisations a platform from which to advertise their jobs throughout the UK to professionals in the fields of revenues, benefits and valuation. The site offers search facilities by location, salary level or area of interest for people looking for a job.

You can subscribe to Jobs online under the following price tiers:

  • Annual subscription  £1000
  • 6 months  £600
  • 3 months  £400

Have just one job to advertise? Rather than take out a subscription you can simply register online and pay just £200 per job.

More Information at

IRRV Online Training

A web-based, interactive learning tool designed for Revenues, Benefits & Customer staff. Training officers' time is at a premium, so this versatile product has been designed to meet the business needs of local authorities.

The IRRV Online Training programmes are designed to train officers to a high standard AND also feature an 'up to-date' Resource Center which is maintained daily with the latest circulars from the DWP. The programmes have a tutor functionality which will allow you to monitor staff progress. The programmes are written by practising specialists.

IRRV Online Training  Basics programmes - from £475 (plus VAT) Pro programmes - from £950 (plus VAT)

For more information contact the membership department at or telephone 0207 691 8994

Diploma/BSc in Real Estate Valuation

The Royal Agricultural University (RAU) offers a Diploma/BSc in Real Estate Valuation.

The qualifications are accredited by the IRRV and lead to IRRV professional membership.

The Honours Degree can be completed in four and a half years – or you can take up to eight years. The Diploma leads to IRRV (Dip) membership, and the Degree to IRRV (Hons) membership.

More Details

Vocational Qualifications

A wide range of units covering knowledge and competence is offered. Assessment is through work-based evidence, and the qualification is acquired unit by unit, giving candidates a cumulative sense of achievement. There are no examinations.

Candidates must be registered and assessed at approved IRRV assessment centres. Workplaces may register as centres or candidates may be entered through external centres

Download the Qualification Details here

Download pdf

Further details are  available from the Institute –



Scottish Benefits & Welfare Reform Conference 2015

Scottish Benefits & Welfare Reform Conference 2015

Benefits and Welfare Reform - the big questions

Crieff Hydro Hotel – on Wednesday 2nd and Thursday 3rd December 2015.

More Details and Booking Form

IRRV in Scotland is delighted to announce the return of the Scottish Benefits and Benefits Fraud Conference, again taking place at Crieff Hydro Hotel – on Wednesday 2nd and Thursday 3rd December 2015.

This is a major event in the Institute’s calendar and an excellent opportunity for senior benefits practitioners and their staff to hear about the key issues affecting the administration of Housing Benefit and Council Tax Reduction in Scotland.

IRRV Publications Special Offer Package*

The IRRV is please to announce its ‘Revenues Winter Special Offer Package’ when purchasing four of our Revenues publications together. This promotion will cost £650**, saving you a total of £130**. The four publications are as follows:

Council Tax Law and Practice

Rating law and Practice

Annotated Council Tax Legislation

Annotated Rating Legislation

To take advantage of this special offer package, please send an email to

*Only until 24 December 2015 ** Excluding VAT and Postage

More News

IRRV and Critiqom launch a  “White Paper” on Business Rates Billing

New examination syllabus 2016

VOA Contact List

Members can now access the contact details of 591 staff within the Valuation Office Agency. The details for each officer include their team, role, unit, e-mail, phone number, location and address. Log into the IRRV members area to access the list

IRRV Meetings and Conferences

IRRV Training

  • 11 &12 January
  • 29 February & 1 March
  • Introduction to Business Rates
  • 30 November 8 February London
  • Introduction to Council Tax
  • 17 December London
  • 22 February London
  • Council Tax  Masterclass
    23 & 24 November 18 &19 January 7 & 8 March London.
  • Role of the Council at the Magistrates Court
    19 October London.
    22 October Manchester.
    03 November Hinckley.
    12 November, Durham.
  • Authentic Management Development Workshops
  • 14 January - Workshop #1 London
  • 21 January - Workshop #2 London
  • 9 February - Workshop #3 London
  • 25 February - Workshop #4 London
  • 3 March - Workshop #5 London

More Information  

IRRV Professional Meetings

Completion Notices 
The  course will focus on the importance of serving completion notices. 
More Information 

Non- domestic Rate: 20 areas Billing Authorities need to focus on.

Feris a year on: Where are we and what might the future hold?

More Information 

Understanding Subsidy - Revenue, Risk, Remedy and Recovery.

More Information 


Latest webinar on the recent report 'A Review of Universal Credit' by Deven Ghelani from Policy in Practice.

Go to Webinar

IRRV Enforcement Qualification Launched 

Chief Executive David Magor gives a webinar on the latest exiting development from the IRRV
View the webinar


More Information



13/10/2009 / 1151



Only £495 + VAT!


Join the IRRV Forum service

Benefits include Forum attendance, Technical Queries and webinars.


Memebership - Join Today

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Poll Tax Reunion - BBC Radio 4

David Magor chief executive of the IRRV takes part in the Radio 4 Programme the Reunion. The programme hosted by Sue MacGregor reunites the architects and opponents of the Poll Tax.
More details and link to the BBC iplayer

Sponsorship and Sales

Commercial sponsorship attached to IRRV events, services and products offer a direct marketing communications link to those that influence and make buying decisions.

IRRV Sponsorship Opportunities

Members and Organisation Directory

Members and Organisation Directory