Oxford City Council

Summary of Submission

The Oxford Counter-Fraud Team is back and is stronger than ever. The multi-award winning team continues to innovate, evolve and deliver. Embracing technology, the team has enhanced the use of data, has used predictive analytics as well as Robotic Process Automation to ensure an efficient and effective approach to risk-based, intelligence led casework and proactive initiatives.

In the most challenging year on record, the team responded with agility and precision to develop, implement and administer enhanced verification and validation processes for Covid-19 Business Grant applications. Over the course of the schemes, the team stopped £12.5 of fraudulent, duplicate and irregular claims from being paid.

A virtual counter-fraud conference was hosted making 2020 the 5th year of the event taking place. Additionally, a public to public, shared service counter-fraud partnership was formed in early 2020 with previous IRRV Excellence in Counter Fraud winners, Reigate and Banstead Borough Council.

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