HB Overpayments and Debt


17 May, London

Reducing the volume and value of overpaid HB and accelerating cash-flow from better recovery rates

With the value of overpayments identified nationally up from £805m to £1,070m (33%) since 2014 and the total amount of HB debt outstanding sitting at £2bn at April 2016, there is no doubting the substantial challenge you face in getting your overpaid HB into sustainable recovery.

With UC migration now on the horizon the window of opportunity that we have to get our debt under control is rapidly shrinking.

The meeting will look at:

  • the national trend on HB overpayments and debt
  • benchmarking your local figures with other delegates and national figures
  • the significant impact on the amount of subsidy you will receive from DWP
  • strategies to reduce the volume and value of debt raised
  • how to maximise recovery of overpaid benefit to optimise your cash flow
  • how to do an invest to save business case to fund your HB Debt Recovery Programme.
  • sharing problems, solutions and best practice in group discussions


Instructor led sessions will be complemented by lots of facilitated discussion. Additionally there will be some syndicate work to discuss how and when the learning from the day can be introduced back at the office.
This meeting is for Heads of Service, Benefit Managers, Team Leaders and other relevant staff.

The meeting will be delivered by John Giblin, Management Consultant..

Places are limited so book early to avoid disappointmment.


£165 plus VAT IRRV Member Rate (valid for Individual Members)
£195 plus VAT BAS/Forum/Organisational Member Rate
£225 plus VAT Non- Member Rate

Click BOOK NOW button at the right of this page.

Enquiries can be made by email to conference@irrv.org.uk or by telephone 020 7691 8987.

Please note in order for your booking to be processed you must have a purchase order number.

The Institute will make every effort to give delegates as much notice as possible of any programme changes or the cancellation / re-scheduling of an event. However, it does reserve the right to make changes to advertised programmes and to cancel / re-schedule events. In the unlikely event of an event being cancelled / re-scheduled, either a full refund will be made or alternatively, any fee paid will be credited against a future booking. The Institute will not be liable for any travel and / or accommodation costs incurred by the attendee should an event be cancelled / re-scheduled.

On receipt of the registration form with purchase order number the IRRV will issue a receipted VAT invoice at the prevailing rate. Payment must be received in advance of the event. The Institute reserves the right to refuse admission where delegate fees have not been paid.

Cancellations made 2 weeks before the meeting will be subject to an administration charge of 50% of the fee plus VAT. Cancellations after this date are liable for the full registration fee. A substitute delegate is welcome at any time at no extra charge.

To find out about sponsorship opportunities contact Sales on sales@irrv.org.uk Tel: 020 7691 8979.

For more information please call 020 7691 8974/8987 or email conference@irrv.org.uk



Delegate Fees

IRRV Member - £165.00

BAS/Forum/Organisational Member - £195.00

Non Member - £225.00