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Associations:

West Midlands

  • Officers
    Clare Bell
    President
    Andrew Ludwig
    Secretary
    Andrew Ludwig
    Membership Officer
    Andrew Ludwig
    Education Liaison Officer
    Allan Traynor
    Treasurer
    Andrew Ludwig
    Web Manager

    Contact details for the above postholders can be found in the members area of the IRRV web site.

  • Local Authorities within this Association

    • Birmingham City Council        
    • Bromsgrove District Council   
    • Cannock Chase District Council       
    • Coventry City Council    
    • Dudley Metropolitan Borough Council     
    • East Staffordshire Borough Council  
    • Herefordshire Council   
    • Herefordshire County Council         
    • Lichfield District Council         
    • Malvern Hills District Council  
    • Newcastle Under Lyme Borough Council  
    • North Warwickshire Borough Council      
    • Nuneaton and Bedworth Borough Council        
    • Redditch Borough Council      
    • Rugby Borough Council        
    • Sandwell Metropolitan Borough Council  
    • Shropshire Council        
    • Solihull Metropolitan Borough Council  
    • South Staffordshire Council    
    • Stafford Borough Council       
    • Staffordshire County Council  
    • Staffordshire Moorlands District Council  
    • Stoke on Trent City Council    
    • Stratford on Avon District Council   
    • Tamworth Borough Council    
    • Telford and Wrekin Council    
    • Walsall Metropolitan Borough Council     
    • Warwick District Council        
    • Warwickshire County Council          
    • Wolverhampton City Council  
    • Worcester City Council  
    • Worcestershire County Council       
    • Wychavon District Council     
    • Wyre Forest District Council
  • News and Events

    The IRRV West Midlands Association’s next event is an all-day tech showcase on Thursday 21 November 2024 at the Birmingham & Midland Institute in central Birmingham, a short walk from Birmingham Snow Hill station and car park.

    Those attending will have an opportunity to hear from speakers eager to demonstrate how using the latest technology can help local authorities collect council tax and business rates more effectively. Companies presenting at this event include:

    Ascendant Solutions
    Govtech Solutions/Sandwell MBC
    Horsfields
    JTR Collections
    Sigma Connected Group
    Telsolutions

    with one more to be confirmed.

    There is no charge for this event, which is open to members and non-members. Tea and coffee and a buffet lunch are provided, and there will be plenty of time for networking before the event, during the breaks, over lunch and at the end.

    To secure your place just drop an email to irrvwma@googlemail.com. There should be plenty of room for everyone, but an early indication of numbers would be useful so please let us know as soon as you can if you would like to come.

  • Unbelievably it's almost 5 years since the Association held its last recovery day, but we're back and raring to go!

    Our first event of 2024, this year's recovery day will take place on Tuesday 27 February at the offices of DWF at One Snowhill, Birmingham.

    The speakers will cover the recovery and enforcement process from the perspective of a local authority, an enforcement agent, a law firm, a tech firm and an insolvency practitioner. IRRV National President Nick Rowe will also be attending, and our AGM will take place after the main event.
    This event is currently fully subscribed, but if you would like to be placed on the reserve list please drop an email to irrvwma@googlemail.com

  • President
    Clare McCormick IRRV MBA

    President

     

    Associate
    Cushman & Wakefield

    Work: clare.mccormick@cushwake.com​

    Work: 0121 697 7394

    Mob:  07894 813847

     

    Clare joined the rating team at Cushman & Wakefield in 2014 as a Senior Business Rates Manager. Prior to joining Cushman & Wakefield, Clare spent 18 years working for a number of local authorities in Northamptonshire dealing with all aspects of revenues, including non-domestic rates and council tax, providing an insight to local authority policies and procedures and the challenges faced by both local authorities and ratepayers.

    Currently responsible for the Business Rates Finance Team in the Birmingham office as well as the account management of key investor and occupier clients, historic rates audit service, advising and implement mitigation strategies, and identifying and developing new business opportunities.

    Consistently one of the department's highest fee earners generating income through audit, mitigation, discretionary relief applications and identifying CCA opportunities.

    Successfully led Cushman & Wakefield’s submission and presentation in winning the 2019 IRRV Excellence in Non-Domestic Rates.

     

     

     

    Secretary
    Andrew Ludwig BA (Hons) FIRRV AIoL

    Secretary

     

     

    Email:  andrew.ludwig@outlook.com

    Home: 01384 294993

    Mob:    07733 470640

     

    Andrew’s first job in local government was working in Leicester City Council’s benefits office in 1983. He studied modern history at Keble College, Oxford between 1983 and 1986, and after a brief sojourn in Hertfordshire he and his partner (now wife) Catherine moved to the Black Country so she could take up a trainee accountant post at Dudley MBC. Found a temporary job in revenues to ease her move, he ended up staying a further 14 years, working his way from the rates office through a variety of roles, including research officer, council tax project co-ordinator and committals team leader.

    In 2002 he moved to Birmingham City Council as a court officer, representing the council in liability order and committal proceedings in the magistrates’ court and at the valuation tribunal. In 2007 he broadened his experience and understanding by becoming involved in developing the use of bankruptcy and charging order as alternatives to committal as enforcement tools.

    In April 2011 he became part of the Revenues Client Team at Birmingham, carrying out the retained functions of representing the council in committal proceedings and tribunal cases while expanding his role into the assessment of applications for rate reliefs, drafting and reviewing procedures, researching and providing briefing notes on a broad range of issues, and dealing with complex complaints, MP/councillor enquiries and information requests. Following his appointment as team manager in 2015 his main focus became monitoring the contract with Service Birmingham, the council’s joint venture with Capita. The operation was brought back in-house in February 2017, and Andrew was a Section Manager working on a number of projects to improve the service from 2017 to 2021.

    From May 2021 to December 2022 he was Income Team Manager at Solihull MBC, where he led the team responsible for the billing, collection and recovery of council tax, business rates, sundry debt and overpaid housing benefit.

    He retired from full-time local government work in January 2023 and is currently taking a break before considering future roles. He remains active within the IRRV as a member of the Local Taxation & Revenues faculty board, a regular contributor to Insight, and an attender and speaker at conferences and other events. He is also digitising the Association's archive.

    A member of the West Midlands Executive Committee in the early 2000s, he rejoined in 2009 and has served as Secretary from 2010 to date, except during his Presidential year in 2014-15. He is also Secretary of the Association Representatives group, and a member of the Local Taxation & Revenues Faculty Board.

     

    Immediate Past President
    Neil Jinks FCICM IRRV

    Immediate Past President

     

    Client Success Director, DWF

    Work: neil.jinks@dwf.law

    Mob:  07514 921628

     

    Neil is a Corporate Member of the IRRV based on his extensive work in the public sector, particularly in local government revenues, recoveries, litigation and enforcement. He works for DWF Group plc, a leading global provider of integrated legal and business services where he works with the Lender Services and Recoveries teams in the UK.

    A debt litigation and enforcement specialist who has been involved in the management and development of legal debt recovery operations for several leading legal businesses in a career spanning 35 years. Neil’s previous roles include being Head of Client Development and Communications at Court Enforcement Services, Client Development Director at DWF, Head of High Court Client Services at Marston Holdings and he has also worked for HMCTS.

    Neil is a Fellow of the Chartered Institute of Credit Management (CICM) and a member of CICM’s Executive Board and Advisory Council. He is also Vice Chair of the Civil Court Users Association (CCUA). He has been recommended for Debt Recovery in the Legal 500 across several regions and has experience across all sectors.

     

     

     

    Treasurer
    Allan Traynor FCCA IRRV (Hons)

    Treasurer

     

    IRRV Honorary Treasurer

    Email:    allantraynor@aol.com

    Phone:  01905 821599

     

    Allan started as a trainee accountant with Fife County Council. On qualifying in 1975 he worked in internal audit, moving on to become Chief Internal Auditor for Fife Regional Council before becoming Principal Revenue Accountant in 1984 and Deputy Director of Finance in 1996. Following the reorganisation of local government, he became Revenue Services Manager for the newly-created Fife Council, where he was responsible not only for revenues and benefits but also accounts payable, treasury management and pension fund investment.

    Allan retired from local government in October 2008 after 39 years of service and is now based in the Midlands, providing consultancy services.

    His main hobbies are football (which he still plays regularly) and golf (which he plays quite badly). His local football team is Raith Rovers (who?) and he is an avid fan of Plymouth Argyle (why?), and will take every opportunity to speak at events which may coincide with an Argyle away game as travelling to home games is a bit problematic.

    Allan was national President in 2006/07, a past President of the Scottish Association, and the immediate past President of the West Midlands Association. He is a former chair of the Scottish Revenues and Benefits Forum and advisor to the Convention of Scottish Local Authorities (Cosla) on revenues and benefits matters. He is a tutor for distance learning and a regular speaker at conferences and seminars as well as a contributor to Insight.

     

    Executive Committee Member
    Bob Trahern IRRV (Hons)

    Executive Committee Member

     

    Past National IRRV President
    Independent Revenues and Benefits Consultant
     

    Email:   villafunk66@gmail.com

    Mob:    07970 248235

     

    Bob retired in 2021 after a 38-year career in revenues and benefits. He left local government in 2019, his last role being Deputy Chief Executive at North Warwickshire BC where he worked for over 20 years and had responsibility for a range of functions including Revenues and Benefits. In this role, he also served a local government advisor to MHCLG. He previously worked at Coventry City Council, Nuneaton & Bedworth BC and Rugby BC as well as working for four years in the private sector where he ended his career as Business Development Director at Marston Holdings.

    Bob has been actively involved in the IRRV since qualifying in 1995. For many years, he tutored on all parts of the IRRV professional examination courses on day release, block release and the Institute's national revision courses as well as being an examiner for 8 years and a frequent speaker at seminars, branch meetings and conference during this time.

    He also served on the Institute's National Council from 2000 to 2022 and as IRRV National President in 2007/08, having been President of the West Midlands Association in 1999/00. 

    Bob continues to be involved in the IRRV in one of his passions - golf - as organiser of pre-conference and the National Associations golf event as well as being chairman of the awar- winning food hub he founded from the back of his car in 2013 which is now one of the largest independent food banks nationally and takes up a lot of his time. He also likes to travel which is a passion he retired to have more time to do.

    Having a wealth of experience, Bob does continue to provide consultancy support and training to Revenues and Benefits colleagues on an ad hoc project basis in areas where he was an early champion in terms of shared services and financial and social inclusion and its impact on effective service delivery, and can be contacted using the details shown above.

     

     

    Committee member
    Dylan Pratt

    Committee member

     

    Senior Rate Account Team Leader
    Colliers International

    Work: dylan.pratt@colliers.com

    Mob:  07538 579658

     

     

     

    Executive Committee Member
    Rebecca Dyche

    Executive Committee Member

     

    Benefits Apprentice
    South Staffordshire Council

    Email: r.dyche@sstaffs.gov.uk

    Mob: 07946 8299042

     

    Rebecca embarked on a journey to broaden her knowledge by working as a benefit assessor with a local authority after completing her IRRV Level 4 Revenues and Benefits Apprentice qualification. Here, she has received vital practical experience. In the future, she hopes to pursue an honours qualification in the field to further expand her knowledge and abilities. This stems from a deep-seated enthusiasm for helping people and families that are struggling financially, as well as a strong desire to have a significant impact on this industry. She is excited about the chance to combine her academic interests with real-world experience to fulfil her career goals.

     

     

    Executive Committee member
    Chris Lander IRRV (Dip)

    Executive Committee member

     

    Revenues Manager
    South Staffordshire Council

    Work: c.lander@sstaffs.gov.uk

    Work: 01902 696646

    Mob: 07772 050050

     

    Chris started at South Staffordshire Council in 2009 as a Revenues Assistant before progressing to a Revenues Officer in 2010. He successfully completed the IRRV (Tech) qualification and continued to excel at the council, becoming Revenues Team Leader in 2012 before progressing further to become Revenues Manager in 2015 with responsibility for all aspects of council tax and business rates.

    He is highly motivated to progress further, has completed the IRRV Diploma, and in 2024 he started his honours qualification with a result expected very soon.

     

    Executive Committee member
    Michelle Kettles IRRV (Hons)

    Executive Committee member

     

    Welfare and Benefit Manager
    South Staffordshire Council

    Work: m.kettles@sstaffs.gov.uk

    Work: 01902 696146

    Mob:   07966 255248

     

    Michelle started her career with the DHSS (as it was then) in 1987 in Supplementary Benefits and the newly launched Social Fund, before becoming a Benefit Assessor at Wolverhampton Council in 1990. She moved to South Staffordshire Council in 2007 to be a Benefits Team Leader, progressing to her current role of Welfare and Benefit Team Manager in 2015. In 2018, her team were awarded IRRV Excellence in Social Inclusion at the Annual Performance Awards for their work with supporting those furthest from the labour market to move closer to employment.

     

    Auditor
    Catherine Ludwig MA (Oxon) IPFA

    Auditor