IRRV Alert - week ending 18th June 2010
News
Circulars
Reports
Forest of Dean Benefit Inspection
Published by the Audit Commission 17 June
Summary
The benefits service provided by Forest of Dean District Council is ‘fair’ but has ‘uncertain’ prospects for improvement. On a scale from zero to three stars the Audit Commission inspection team gave the service a ‘fair’, one-star rating. This was because the speed of processing claims has improved with very few outstanding. The service has managed increased numbers of claimants well and it is effective at tackling fraud. However, accuracy is relatively poor and not enough is being done to ensure people entitled to benefits receive them.
