South Cambridgeshire District Council

Summary of Submission

The South Cambridgeshire District Council's (SCDC) Local Taxation and Revenues team excels in managing revenue streams, including Council Tax, Business Rates, Rents, and Sundry Debt recovery. We deserve the Local Taxation and Revenues Team of the Year award for our innovative strategies, exceptional teamwork, and outstanding results.

We achieved a £500k annual cost reduction through automation and service reviews, introduced a flexible working model to reduce agency reliance, and enhanced systems support for continuous improvement. Our team consistently exceeds performance targets for Council Tax, Business Rates, Rents, and debt recovery while piloting a successful four-day workweek to improve work-life balance and productivity.

Looking ahead, we are committed to investing in professional development and using technology to maintain our high standards. Our dedication to service, innovation, and continuous improvement makes us the ideal candidate for this award, reflecting our role as a high-performing, forward-thinking team.