IRRV Alert - week ending 14th May 2021
News
Circulars
Consultations
New benefits and taxation decisions
|
|
A weekly update on benefits and taxation decisions |
|
Please note: our decisions are published six weeks after they are issued to councils, care providers and the person who has made the complaint. The cases below reflect the caselaw and guidance available at the time of issue and the individual circumstances of each case. Cotswold District Council (20 010 279)
Summary: We will not investigate Mr X complaint about the Council’s decision to refuse his application for a grant for small businesses affected by COVID-19. This is because there is no evidence of fault in the way the Council made its decision. Nuneaton & Bedworth Borough Council (20 010 792)
Summary: We will not investigate this complaint about the way the Council has handled the complainant’s council tax. This is because there is insufficient evidence of fault by the Council. Birmingham City Council (20 011 065)
Summary: Ms X complains that the Council seeks to recover an amount of council tax support. We will not investigate this complaint because it can be appealed to a Valuation Tribunal. Birmingham City Council (20 012 683)
Summary: Mr X complains about delay by the Council in recovering an overpayment of housing benefit. We will not investigate this complaint because the matter is out of time, he had a right of appeal to a tribunal and the matter has been remedied. South Staffordshire District Council (20 009 299)
Summary: Ms X complained the Council had failed to provide her joint tenant, Mr Y, with the right amount of council tax support. She said this had caused her stress and ill health. We will not investigate this complaint as it is reasonable to expect Mr Y to appeal to the Valuation Tribunal. Bath and North East Somerset Council (20 012 114)
Summary: We cannot investigate this complaint about how the Council collected council tax from her and how it dealt with her complaint about legal proceedings. The complaint concerns matters which have been to Court, which means we cannot investigate it. London Borough of Haringey (19 012 894)
Summary: Mr X complained about the way the Council handled housing benefit payments for the tenancy of a property where his mother lived before she moved into a care home. He considered the failings meant there was an overpayment of benefit. There was fault by the Council which caused injustice to Mr X. It will apologise to him and make a payment. Leicester City Council (20 004 919)
Summary: Mr X complains that the Council refused to refund money he paid to enforcement agents with respect to an alleged council tax debt. I have stopped investigating this complaint. The Council offered to refund the money and so no further action by the Ombudsman is needed. Thanet District Council (20 010 438)
Summary: Mr X complained about his social housing landlord’s actions in response to a fire at his home in 2019. We cannot investigate his complaint about a social housing landlord because it is outside our jurisdiction. We will not exercise discretion to consider the reasonableness of the temporary accommodation offered because it was more than 12 months ago, and he could have asked for a review and a court appeal at the time. Kirklees Metropolitan Borough Council (20 007 262)
Summary: Mr X complained about the Council’s refusal of a COVID-19 small business grant. The Council was not at fault. Derby City Council (20 012 061)
Summary: We will not investigate Mr X complaint about the Council’s decision to refuse his application for a grant for small businesses affected by COVID-19. This is because there is no evidence of fault in the way the Council made its decision. Cheshire West & Chester Council (20 012 338)
Summary: We will not investigate Ms X’s complaint that the Council failed to deal properly with her housing benefit claim and homelessness in 2018. Ms X complains late and outside the permitted period of 12 months. She could reasonably have used her right of appeal, to the social security tribunal, against the Council’s benefit decisions.
|
