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Flexible operating hours evaluation plan and summary (27 July 2021)
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Flexible operating hours evaluation plan and summary
Evaluation plan for the HMCTS flexible operating hours pilot.
- From:
- HM Courts & Tribunals Service
- Published
- 19 July 2019
- Last updated
- 27 July 2021 — See all updates
Documents
Annex A: Flexible operating hours evaluation main report
PDF, 1.61MB, 114 pages
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Annex B: Flexible operating hours evaluation technical appendix
PDF, 3.16MB, 91 pages
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Flexible operating hours evaluation plan summary
PDF, 489KB, 16 pages
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Evaluation plan for flexible operating hours pilots
PDF, 730KB, 48 pages
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Flexible operating hours pilot - Brentford County Court Direction
PDF, 22.3KB, 1 page
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Flexible operating hours pilot supplement - Brentford County Court
PDF, 24.6KB, 1 page
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Flexible operating hours pilot - Manchester Civil Justice Centre Direction
PDF, 21.2KB, 1 page
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Flexible operating hours pilot supplement - Manchester Civil Justice Centre
PDF, 29.8KB, 1 page
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Details
IFF Research and Frontier Economics collected and analysed data in order to complete an independent evaluation of the pilots.
The pilots set out to answer three questions:
- whether longer operating hours mean that a greater proportion of court time is devoted to productive uses with less time where the court is not in use
- whether operating courtrooms at different times of the day offers more open and accessible justice to citizens
- whether and how flexible operating hours impact professional and public court users, and the agencies working in the justice system
Published 19 July 2019
Last updated 27 July 2021 + show all updates