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DWP are providing grant funding for organisation(s) to deliver telephone and digital support for people making a new Universal Credit claim.
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The Department for Work and Pensions (DWP) is offering funding through the Future Support Offer for organisations to support people in England, Scotland and Wales who need support to both:
The support is to be provided through accessible telephony and digital channels, including webchat.
Closing date for applications: 11.59pm on 15 October 2021
The successful organisations are expected to be ready to start providing support from 1 April 2022. Funding will end on 31 March 2023, but may be extended for another year.
To register your interest in applying and ask any questions, email: UCfuture.support@dwp.gov.uk
In order to receive responses to any questions you must register your interest in submitting an application for the Future Support Offer Grant competition by emailing your organisation’s name and contact details, including email address, to UCfuture.support@dwp.gov.uk. We will maintain an anonymised question and answer log, and regularly issue updates to registered interested parties.
DWP cannot reply to organisations individually.
Published 9 September 2021
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