IRRV Alert - week ending 26th May 2023
News
New benefits and taxation decisions
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A weekly update on benefits and taxation decisions |
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Please note: our decisions are published six weeks after they are issued to councils, care providers and the person who has made the complaint. The cases below reflect the caselaw and guidance available at the time of issue and the individual circumstances of each case.
London Borough of Barnet (22 016 825)
Summary: We will not investigate this complaint about the Council losing account of money Miss X paid towards her council tax arrears and of changing the amount owed. This is because there is insufficient evidence of fault. In addition, Miss X has not been caused any significant injustice.
Summary: We will not investigate this complaint about planning enforcement action and Council tax as he had a right of appeal of appeal which he exercised in part. He can also pursue his complaint to the Information Commissioner’s Office. Herefordshire Council (22 017 515)
Summary: We will not investigate this complaint about the Council’s handling of a business rates account as it is made late to us and there are not good reasons to investigate now. London Borough of Harrow (22 017 183)
Summary: We will not investigate this complaint about payments of Council tax as there is no evidence of fault by the Council. The matter is also out of time Sandwell Metropolitan Borough Council (22 010 550)
Summary: Mr X complained about the Council’s decision to reject his application for an Additional Restrictions Grant without giving him the opportunity to provide further evidence staff had returned to work from the Furlough scheme. There was no fault by the Council in its consideration of Mr X’s grant application. London Borough of Lewisham (22 016 951)
Summary: We will not investigate this complaint about a late council tax bill as it is unlikely any Council fault caused Mr X a significant injustice and we cannot determine liability. Birmingham City Council (22 012 981)
Summary: Ms B complained the Council had, on review, upheld a decision not to make two payments to her under the NHS Test and Trace Support Scheme in January 2022. We found the Council at fault for this decision. It took irrelevant considerations into account, failed to make sufficient enquiries and gave too much weight to advice from a Government Department. This caused injustice to Ms B as the review decision may not have been the same but for the fault. The Council accepts these findings and has agreed to take action to remedy that injustice, set out at the end of this statement. Burnley Borough Council (22 010 977)
Summary: The Council acted with fault when it refused to consider Ms X’s request for relief from a Council Tax debt accrued by her abusive ex-partner. The Council was also at fault for failing to make reasonable adjustments for Ms X’s disability. The Council has agreed to apologise, make a decision on Ms X’s request, make payments to her, and act to improve its services.
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