IRRV Alert - week ending 13th October 2023
News
New benefits and taxation decisions
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A weekly update on benefits and taxation decisions |
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Please note: our decisions are published six weeks after they are issued to councils, care providers and the person who has made the complaint. The cases below reflect the caselaw and guidance available at the time of issue and the individual circumstances of each case. Warrington Council (23 003 052)
Summary: Mrs X complained the Council failed to give due regard to her disability during an appointment she held with it. We have concluded our investigation having made a finding of fault. Although the Council acknowledged the appointment held was not conducive of disclosures made by Mrs X, apologised and arranged appropriate training for its staff, this was not sufficient in remedying the injustice caused to Mrs X. The Council have agreed to our recommendations. Sheffield City Council (23 003 611)
Summary: We will not investigate this complaint about the Council’s decision to refuse a discretionary housing payment application as it is unlikely we would find fault by the Council. London Borough of Newham (23 005 327)
Summary: We will not investigate this complaint about housing benefit payments because there is no evidence of fault and part of the complaint is out of time (but remedied). There is also a right of appeal against housing benefit decisions to a tribunal Nuneaton & Bedworth Borough Council (23 001 279)
Summary: We will not investigate this complaint about Council tax liability because there is a right of appeal to a Valuation Tribunal and the matter is out of time. North Yorkshire Council (23 005 342)
Summary: We will not investigate this complaint about Council tax billing because there is insufficient injustice to warrant investigation. Tewkesbury Borough Council (23 002 958)
Summary: A woman complained about the way the Council had handled various issues relating to council tax. But we will not start an investigation in her case. This is mainly because some key issues are for the courts or the Valuation Tribunal to decide and the Council has taken suitable steps to address other matters. Rutland County Council (23 007 997)
Summary: We will not investigate Ms B’s complaint about the Council’s refusal of her council tax support claim. This is because it is reasonable for Ms B to put in an appeal to the Valuation Tribunal.
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