Below is a list of links to new items on the Local Government Ombudsman’s website.
Complaints
about council tax support claims
This fact sheet is aimed mainly at people who have problems with a claim for
council tax support and may be considering making a complaint to the Ombudsman.
Complaints
about housing benefit or council tax benefit claims
This fact sheet is aimed primarily at people who have problems with a claim for
council tax benefit or housing benefit (or local housing allowance) and may be
considering making a complaint to the Ombudsman. From April 2013 council tax
benefit has been replaced by council tax support. Each council has its own
local scheme. We have produced a separate fact sheet (B3) on council tax
support claims.
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