IRRV Alert - week ending 5th December 2014

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Transparency data: DWP's customer service lines report 2014

 

 

 

 

 

Transparency data

DWP's customer service lines report 2014

 

From:

Department for Work and Pensions

First published:

1 December 2014

Last updated:

3 December 2014 , see all updates

Part of:

Customer service lines reports and Transforming government services to make them more efficient and effective for users

Applies to:

England, Scotland and Wales

This report shows DWP's progress towards implementing the government's December 2013 guidance on customer service lines.

Document

Department for Work and Pensions’ annual status report on customer service lines: 2014

PDF, 142KB, 2 pages

This file may not be suitable for users of assistive technology. Request a different format.

If you use assistive technology and need a version of this document in a more accessible format, please email accessible.formats@dwp.gsi.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Detail

In December 2013 the government published guidance to help departments make decisions about their telephone number prefixes.

This report sets out DWP’s progress towards implementing the principles in the December 2013 guidance.


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