IRRV Alert - week ending 23rd February 2018
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Benefit overpayment recovery: staff guide
Guidance
Benefit overpayment recovery: staff guide
A DWP staff guide about how overpayments of benefits are recovered.
Document
Details
This guide is for DWP staff. It explains how overpayments of benefits administered by DWP are recovered, including advances of benefits and hardship payments.
Why we publish this guide
We publish this guide to help people understand how we make decisions.
Published 8 February 2017
Last updated 23 February 2018 + show all updates
Last updated 23 February 2018 + show all updates