IRRV Alert - week ending 29th November 2019
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Benefit overpayment recovery: staff guide (27 November 2019)
Guidance
Benefit overpayment recovery: staff guide
A DWP staff guide about how overpayments of benefits are recovered.
Published 8 February 2017
Last updated 27 November 2019 — see all updates
From:
Department for Work and Pensions
Documents
Benefit overpayment recovery guide
PDF, 536KB, 81 pages
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Details
This guide is for DWP staff. It explains how overpayments of benefits administered by DWP are recovered, including advances of benefits and hardship payments.
Why we publish this guide
We publish this guide to help people understand how we make decisions.
Published 8 February 2017
Last updated 27 November 2019 + show all updates