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Complaint resolution core briefing pack: DWP provider guidance (17 December 2019)
Guidance
Complaint resolution core briefing pack: DWP provider guidance
The complaint resolution core briefing pack contains information and guidance on the DWP provider complaint process.
Published 1 April 2011
Last updated 17 December 2019 — see all updates
From:
Department for Work and Pensions
Documents
Complaint resolution core briefing pack: DWP provider guidance
HTML
Complaint resolution core briefing pack: DWP provider guidance
PDF, 522KB, 16 pages
Details
The complaint resolution core briefing pack contains information and guidance on the DWP provider complaint process.
It’s for use by:
- new and existing providers
- those considering providing customer facing services for the department
Published 1 April 2011
Last updated 17 December 2019 + show all updates