IRRV Alert - week ending 25th September 2020
News
Appoint a trusted helper to deal with the VOA on your behalf (24 September 2020)
Form
Appoint a trusted helper to deal with the VOA on your behalf
You can authorise a trusted helper to deal with the Valuation Office Agency (VOA) for you. They could be a friend, relative or voluntary organisation
Published 3 December 2018
Last updated 24 September 2020 — see all updates
From:
Documents
Appoint a trusted helper
PDF, 159KB, 5 pages
This file may not be suitable for users of assistive technology.
Request an accessible format.
Details
Please note: Due to the current outbreak of COVID-19 the VOA is currently unable to accept hard copy post. Please fill this form in digitally or scan and email it to the email address below. We’re sorry for any inconvenience this has caused. You can find out more about the impact of COVID-19 on our services on GOV.UK.
If you want to check or challenge the rateable value of your property, you’ll need to register for our digital service. You may not be able to register if you:
- are ill, have a disability or do not speak English
- do not have a British passport or National Insurance number
- have tried to register but have failed the individual identification stage
If you cannot register on our digital service
You can get someone else in your organisation to register. As long as the individual works in your organisation, then you don’t need to contact us or fill out any forms. They can go online, create your organisation’s account and then create an assistant role for you.
If no one in your organisation can register, then you can authorise a trusted helper to set up your account on our digital service. A trusted helper could be an agent, friend, family member or voluntary organisation. To authorise your trusted helper you will need to complete this form and both you and the trusted helper will need to sign it. Return the form to us and we will then authorise your trusted helper to set up your account. For more information please refer to the FAQ section on the form.
If you don’t want to appoint a trusted helper, then you will need to contact us and we will send you a manual registration form.
Important
If you do set up a trusted helper account you will be responsible for any information submitted by the trusted helper on your behalf. You will need to be satisfied that any changes made to your property details are accurate and be aware that changes can decrease or increase the rateable value of your property.
Enquiries
Email: ccaservice@voa.gsi.gov.uk
Published 3 December 2018
Last updated 24 September 2020 + show all updates