Guidance
Information on the Trusted Partner Scheme and enrolment on the Universal Credit Landlord Portal.
Published 30 December 2019
Last updated 20 November 2020 — see all updates
From:
Department for Work and Pensions
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We cannot accept new requests to enrol onto the Landlord Portal and Trusted Partner Scheme at the moment. If you are already enrolled, you can continue to access the portal as usual.
The Universal Credit Landlord Portal allows social landlords who are registered users to verify rent and submit managed payment requests.
A Trusted Partner is a social landlord appointed by DWP to identify tenants who are unlikely to pay their rent. The landlord assesses the need for a managed payment to the landlord and arranges support for the tenant.
Once a landlord takes on Trusted Partner status, they will then be given access to the Landlord Portal.
Published 30 December 2019
Last updated 20 November 2020 + show all updates
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