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Benefit overpayment recovery: staff guide (20 April 2022)
Guidance
Benefit overpayment recovery: staff guide
A DWP staff guide about how overpayments of benefits are recovered.
- From:
- Department for Work and Pensions
- Published
- 8 February 2017
- Last updated
- 20 April 2022 — See all updates
Documents
Benefit overpayment recovery guide
HTML
Benefit overpayment recovery guide
PDF, 611 KB, 88 pages
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Details
This guide is for DWP staff. It explains how overpayments of benefits administered by DWP are recovered, including advances of benefits and hardship payments.
Why we publish this guide
We publish this guide to help people understand how we make decisions.
Published 8 February 2017
Last updated 20 April 2022 + show all updates