HB/CTB Bulletin G16/2008 is sent to you on behalf of DWP HB Central Services Team, and contains important information about:
Ø New Unitary Authorities
Ø Performance and Good Practice Guide update
Ø Using Customer Information System (CIS) to set the Y/N indicator
Ø Employment and Support Allowance (ESA) – your questions answered
Ø LA CIS Guide abolition of the 1% Management Test Check
Ø Centralisation of FIS Decision Making Process
Ø Principal reasons for collection of Single HB Extract data (see also 4 attached appendices (A, B1, B2, B3) files)
Ø Important information for all LA Overpayment Recovery Teams
Click on the links below to view these documents
Appendix A Process for LA's to make referrals
Appendix B1 Brief descriptions of the principle reasons for collection
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