Anglia Revenues Partnership

Summary of Submission

Anglia Revenues Partnership is the UK’s largest revenues partnership. With over 280 staff, ARP provides Revenues and Benefits services, in-house Enforcement Agency and Fraud Services. The key ARP values are:
Positive engagement,
Thinking dynamically,
Efficient and excellent,
Taking pride and
Respect and integrity.
ARP invests in our people, providing opportunities for studying, career pathways, secondments and job shadowing,  “All Ideas Matter”, staff forum, team charters and plans and recognition and celebration events.
 
Liaising with stakeholders on initiatives such as community referral schemes and discovery projects, we’re motivated to achieve results to help our customers.
 
We’re at the forefront of innovation – we’ve been a pilot site, chair a national forms group, lead on automation and developed a forward-thinking risk-based approach to reviews.
 
With five partners, ARP is in the unique position of being able to benchmark within the partnership, increasing our potential to achieve our goals.