Guidance
Guidance for new creditors, for example, utility suppliers and landlords, on how to apply for deductions from a claimant's ESA, JSA, Income Support and Pension Credit.
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In certain circumstances, when a claimant is struggling to manage their money and can no longer pay household bills, DWP can deduct money from their benefit and pay it to a creditor or supplier to clear a debt. The deductions are called ‘third party deductions’. This guidance explains how to apply for deductions from:
Deductions can only be made if there’s no other way to clear the debts without putting the welfare of the customer or their family at risk.
There is separate guidance to request deductions from Universal Credit to clear a debt for:
Read more about how the deductions from benefit scheme works and how to report changes.
Published 30 August 2013
Last updated 3 November 2023 + show all updates
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