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Access to Work MHSS provider guidance

Access to Work MHSS provider guidance

DWP provider guidance for the Access to Work Mental Health Support Service (MHSS) programme.

From:
Department for Work and Pensions
Published
8 November 2013
Last updated
2 November 2023 — See all updates

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Documents

 

Chapter 1: Introduction and overview

HTML

 

Chapter 2: Marketing and Communications

HTML

 

Chapter 3: Quality and Assurance

HTML

 

Chapter 4: Referral, Start, Support Period and Leaver Process

HTML

 

Chapter 5: Financial Procedures and Claiming Payment

HTML

 

Chapter 6: The Provider Referral and Payments System (PRaP)

HTML

 

Chapter 7: Performance and Management Information

HTML

 

Chapter 8: Complaints and Document Retention

HTML

 

Annex A: referral form (MHSS from August 2022)

ODT, 25.7 KB

This file is in an OpenDocument format

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Annex B: customer consent form (MHSS from August 2022)

ODT, 311 KB

This file is in an OpenDocument format

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Annex C: support plan (MHSS from August 2022)

ODT, 310 KB

This file is in an OpenDocument format

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Annex D: monthly update (MHSS from August 2022)

ODT, 309 KB

This file is in an OpenDocument format

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Annex E: 6 month report (MHSS from August 2022)

ODT, 310 KB

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Annex F: exit report (MHSS from August 2022)

ODT, 310 KB

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Annex G: specified standard (MHSS from August 2022)

ODT, 11.7 KB

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Annex H: issue resolution template (MHSS from August 2022)

ODT, 11.5 KB

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Annex I: complaints (MHSS from August 2022)

ODT, 308 KB

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Annex J: Monthly Management Information (MHSS from August 2022)

ODS, 13 KB

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[Withdrawn] Access to Work MHSS provider guidance before August 2018

PDF, 391 KB, 34 pages

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[Withdrawn] Annex: MHSS claim form before August 2018

PDF, 86.5 KB, 2 pages

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[Withdrawn] Annex: MHSS management information before August 2018

ODS, 11 KB

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Details

This guidance is for Department for Work and Pensions (DWP) providers of the Access to Work MHSS programme.

Other Access to Work provider guidance

Published 8 November 2013
Last updated 2 November 2023 


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