Decision makers’ guide: Vols 4, 5, 6 and 7: Jobseeker's Allowance and Income Support: staff guide

Guidance for DWP decision makers on decision making and appeals.

From:

Department for Work and Pensions

Published

1 June 2013

Last updated

1 November 2023 — See all updates

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Documents

DMG Vol 4: Ch 20, JSA and IS, conditions of entitlement

Ref: DMG Vol 4 ch 20

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DMG Vol 4 Ch 21: Jobseeker’s Allowance Labour market questions, special conditions for JSA(Cont) and jobseeking periods

Ref: DMG Vol 4 ch 21

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DMG Vol 4 Ch 22: Membership of the family

Ref: DMG Vol 4 ch 22

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DMG Vol 4 Ch 23: Normal amount payable

Ref: DMG Vol 4 ch 23

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DMG Vol 4 Ch 24: Special cases

Ref: DMG Vol 4 ch 24

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DMG Vol 4: Summary of changes from December 2020

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DMG Vol 4: Amendment 61, June 2020

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DMG Vol 4: Amendment 60, February 2020

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DMG Vol 4: Amendment 59, October 2019

PDF, 596 KB, 56 pages

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DMG Vol 4: Amendment 58, June 2019

Ref: DMG Vol 4 amendment 58

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DMG Vol 4: Amendment 57, February 2019

PDF, 486 KB, 98 pages

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DMG Vol 4: Amendment 56, October 2018

Ref: DMG Vol 4 amendment 56

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DMG Vol 4: Amendment 55, June 2018

PDF, 250 KB, 34 pages

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DMG Vol 4: Amendment 54, February 2018

PDF, 3.68 MB, 52 pages

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DMG Vol 4: Amendment 53, October 2017

PDF, 870 KB, 79 pages

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DMG Vol 4: Amendment 52, June 2017

Ref: DMG Vol 4 amendment 52

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DMG Vol 4: Amendment 51, February 2017

Ref: DMG Vol 4 amendment 51

PDF, 95.5 KB, 16 pages

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DMG Vol 4: Amendment 50, October 2016

Ref: DMG Vol 4 amendment 50

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DMG Vol 4: Amendment 49, June 2016

Ref: DMG Vol 4 amendment 49

PDF, 128 KB, 28 pages

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DMG Vol 4: Amendment 48, February 2016

Ref: DMG Vol 4 amendment 48

PDF, 326 KB, 28 pages

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DMG Vol 5 Ch 25: General rules on income

Ref: DMG Vol 5 ch 25

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DMG Vol 5 Ch 26: Employed earners

Ref: DMG Vol 5 ch 26

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DMG Vol 5 Ch 27: Self-employed earners and share fishermen

Ref: DMG Vol 5 ch 27

PDF, 603 KB, 144 pages

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DMG Vol 5 Ch 28: Income other than earnings

Ref: DMG Vol 5 ch 28

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DMG Vol 5 Ch 29: Capital

Ref: DMG Vol 5 ch 29

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DMG Vol 5: Summary of changes updated 7 September 2022

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DMG Vol 5: Amendment 60, June 2020

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DMG Vol 5: Amendment 59, February 2020

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DMG Vol 5: Amendment 58, October 2019

PDF, 111 KB, 8 pages

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DMG Vol 5: Amendment 57, June 2019

Ref: DMG Vol 5 amendment 57

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DMG Vol 5: Amendment 56, February 2019

PDF, 81.2 KB, 12 pages

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DMG Vol 5: Amendment 55, October 2018

Ref: DMG Vol 5 amendment 55

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DMG Vol 5: Amendment 54, June 2018

PDF, 529 KB, 90 pages

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DMG Vol 5: Amendment 53, February 2018

PDF, 675 KB, 128 pages

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DMG Vol 5: Amendment 52, October 2017

PDF, 684 KB, 56 pages

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DMG Vol 5: Amendment 51, June 2017

Ref: DMG Vol 5 amendment 51

PDF, 223 KB, 84 pages

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DMG Vol 5: Amendment 50, February 2017

Ref: DMG Vol 5 amendment 50

PDF, 52.2 KB, 8 pages

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DMG Vol 5: Amendment 49, October 2016

Ref: DMG Vol 5 amendment 49

PDF, 92.7 KB, 8 pages

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DMG Vol 5: Amendment 48, June 2016

Ref: DMG Vol 5 amendment 48

PDF, 237 KB, 52 pages

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DMG Vol 5: Amendment 47, February 2016

Ref: DMG Vol 5 amendment 47

PDF, 170 KB, 25 pages

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DMG Vol 6 Ch 30: Students, young claimants and their partners

Ref: DMG Vol 6 ch 30

PDF, 1.26 MB, 138 pages

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DMG Vol 6 Ch 31: This chapter is spare

Ref: DMG Vol 6 ch 31

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DMG Vol 6 Ch 32: Trade disputes

Ref: DMG Vol 6 ch 32

PDF, 400 KB, 108 pages

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DMG Vol 6 Ch 33: Payment questions

Ref: DMG Vol 6 ch 33

PDF, 458 KB, 118 pages

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DMG Vol 6 Ch 34: Sanctions

Ref: DMG Vol 6 ch 34

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DMG Vol 6 Ch 35: Hardship

Ref: DMG Vol 6 ch 35

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DMG Vol 6: Summary of changes from January 2021

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DMG Vol 6: Amendment 54, June 2020

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DMG Vol 6: Amendment 53, February 2020

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DMG Vol 6: Amendment 52, February 2019

PDF, 115 KB, 26 pages

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DMG Vol 6: Amendment 51, June 2018

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DMG Vol 6: Amendment 50, February 2018

PDF, 691 KB, 130 pages

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DMG Vol 6: Amendment 49, June 2017

Ref: DMG Vol 6 amendment 49

PDF, 145 KB, 44 pages

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DMG Vol 6: Amendment 48, February 2017

Ref: DMG Vol 6 amendment 48

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DMG Vol 6: Amendment 47, October 2016

PDF, 212 KB, 34 pages

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DMG Vol 6: Amendment 46, June 2016

Ref: DMG Vol 6 amendment 46

PDF, 336 KB, 86 pages

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DMG Vol 6: Amendment 45, February 2016

Ref: DMG Vol 6 amendment 45

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DMG Vol 7 Ch 36: Transitional protection from supp B to IS and supp B to IS to JSA(IB)

Ref: DMG Vol 7 ch 36

PDF, 181 KB, 44 pages

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DMG Vol 7 Ch 37: This chapter is spare

Ref: DMG Vol 7 ch 37

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DMG Vol 7 Ch 38: This chapter is spare

Ref: DMG Vol 7 ch 38

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DMG Vol 7 Ch 39: Social Fund payments

Ref: DMG Vol 7 ch 39

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DMG Vol 7 Ch 40: This chapter is spare

Ref: DMG Vol 7 ch 40

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DMG Vol 7: Summary of changes from December 2020

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DMG Vol 7: Amendment 45, June 2020

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DMG Vol 7: Amendment 44, February 2020

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DMG Vol 7: Amendment 43, October 2018

Ref: DMG Vol 7 amendment 43

PDF, 443 KB, 104 pages

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DMG Vol 7: Amendment 42, June 2017

Ref: DMG Vol 7 amendment 42

PDF, 139 KB, 44 pages

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DMG Vol 7: Amendment 41, February 2017

Ref: DMG Vol 7 amendment 41

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Details

This guidance is for DWP staff who make decisions about benefits and pensions. It helps them make decisions that are accurate and consistent.

The introduction of Universal Credit and Personal Independence Payment affects the guidance DWP staff use.

DWP decision makers now use Advice for decision making (instead of the DMG) for decisions that involve:

• Universal Credit
• Personal Independence Payment
• contribution-based Jobseeker’s Allowance and contribution-based Employment and Support Allowance for people who are eligible for Universal Credit

Why we publish this guide

We publish this guide to help people understand how we make decisions.

Information for claimants

Information for claimants about eligibility and how to claim:

• benefits
• pensions

Published 1 June 2013
Last updated 1 November 2023 + show all updates