Complaints and Grievance

For general complaints, please click below.

Click Here

 

For complaints about a Member, please click below.

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For complaints about our qualifications and examinations, please click below.

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We aim to resolve all complaints within 10 working days. However, should we need further time to investigate your complaint, you will be notified accordingly.

Should you wish to know more about our complaints procedure, please contact the Head of Operational Services at daniel.drane@irrv.org.uk.