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An online training workshop over two afternoons (1pm - 4.30pm)
11 & 13 March 2025Aim: The workshop is ideally suited to staff who manage a benefits service and aims to show attendees how to analyse their caseload using the SHBE and CTR data extracts. This will be a fully interactive workshop and it would be beneficial if attendees would bring a laptop and their SHBE and or CTR 606 extract.
The programme includes:What are the SHBE/CTR extracts?
What does it tell us?
How it can be used to target work to remove waste.
SSSC shortfalls and DHP
Incomes on non passported claims
Safeguard to allow full automation of UC incomes
Measuring interventions activity and outcomes
Creating your own reports
Tracking change and spotting issues
Identifying customers in need of additional support
Free School Meals
Funded Nursery for 2 year olds
Missing Severe disability premium
Low Tax credits and State Retirement Pension
Pensioners who may require income maximisation support
How can this be used within the benefits service?
How can the information be used to meet wider local authority objectives?
Ward level information
Review, questions and closure
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Course Details
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This course will be delivered by Paula Doherty, Revenues and Benefits Operations Team Leader, Dumfries & Galloway Council. Paula is a leading benefits practitioner, the IRRV Education Liaison Officer and Immediate Past President of the IRRV Scottish Association Executive. Paula is also Chair of the IRRV Welfare Reform Consortium.
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How to Book
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Please book online using the Book Now Icon above (right hand corner of screen)
Enquiries can be made by email to conference@irrv.org.uk or by telephone 020 7691 8987.
Please note in order for your booking to be processed you must have a purchase order number.
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Fees
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£165 plus VAT IRRV Personal Member Rate (valid for Individual Members only)
£175 plus VAT Forum/Organisational Rate
£185 plus VAT Non- Member Rate -
Special Member Offer: 3rd delegate gets 25% Reduction
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This offer is available to organisations sending 3 or more delegates and attending from the same organisation. Bookings must be made at the same time. It will be applied to the cheapest rate. At least one of the delegates must be a member of the Institute in order to receive this discount or alternatively, the organisation must subscribe to either the Forum Service or Organisational Membership Service.
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Programme Changes And Cancellation / Rescheduling Of Events
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The Institute will make every effort to give delegates as much notice as possible of any programme changes or the cancellation / re-scheduling of an event. However, it does reserve the right to make changes to advertised programmes and to cancel / re-schedule events. In the unlikely event of an event being cancelled / re-scheduled, either a full refund will be made or alternatively, any fee paid will be credited against a future booking. The Institute will not be liable for any travel and / or accommodation costs incurred by the attendee should an event be cancelled / re-scheduled.
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VAT And Cancellations
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VAT will be applied at the current rate. Cancellations two weeks before course date will be charged at 50%. Cancellations after this date will be charged at 100%. A substitute attendee is allowed at any time at no extra cost.
For more information please call 020 7691 8974/8987 or email conference@irrv.org.uk