An On-line Training Workshop - (1pm - 4.30pm)
5 & 7 March 2024
Aim: The workshop is ideally suited to staff who manage a benefits service and aims to show attendees how to analyse their caseload using the SHBE and CTR data extracts. This will be a fully interactive workshop and it would be beneficial if attendees would bring a laptop and their SHBE and or CTR 606 extract.
The programme includes:
- What are the SHBE/CTR extracts?
- What does it tell us?
- How it can be used to target work to remove waste.
- SSSC shortfalls and DHP
- Incomes on non passported claims
- Safeguard to allow full automation of UC incomes
- Measuring interventions activity and outcomes
- Creating your own reports
- Tracking change and spotting issues
- Identifying customers in need of additional support
- Free School Meals
- Funded Nursery for 2 year olds
- Missing Severe disability premium
- Low Tax credits and State Retirement Pension
- Pensioners who may require income maximisation support
- How can this be used within the benefits service?
- How can the information be used to meet wider local authority objectives?
- Ward level information
- Review, questions and closure
The course will be facilitated by Paula Doherty. Paula is a leading benefits practitioner and the IRRV Education Liaison Officer of the IRRV Scottish Association Executive. Paula is also Chair of the IRRV Welfare Reform Consortium.
£165 plus VAT IRRV Member Rate (valid for Individual Members)
£175 plus VAT Forum/Organisational Rate* (all Scottish LA's have IRRV Forum Membership)
£185 plus VAT Non- Member Rate
Special Member Offer: 3rd delegate gets 25% Reduction
*This offer is available to organisations sending 3 or more delegates and attending from the same organisation. Bookings must be made at the same time. It will be applied to the cheapest rate. At least one of the delegates must be a member of the Institute in order to receive this discount or alternatively, the organisation must subscribe to either the Forum Service or Organisational Membership Service.
For details on how to become a member click here. To subscribe to the Forum Service, please click here. For Organisational membership please click here.
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Enquiries can be made by email to firstname.lastname@example.org or by telephone 020 7691 8987.
Please note in order for your booking to be processed you must have a purchase order number.
Programme Changes And Cancellation / Rescheduling Of Events
The Institute will make every effort to give delegates as much notice as possible of any programme changes or the cancellation / re-scheduling of an event. However, it does reserve the right to make changes to advertised programmes and to cancel / re-schedule events. In the unlikely event of an event being cancelled / re-scheduled, either a full refund will be made or alternatively, any fee paid will be credited against a future booking.
VAT And Cancellations
VAT will be applied at the current rate. Cancellations two weeks before course date will be charged at 50%. Cancellations after this date will be charged at 100%. A substitute attendee is allowed at any time at no extra cost.
To find out about sponsorship opportunities contact Sales on email@example.com Tel: 020 7691 8979.
IRRV Personal Member Rate (valid for Individual Members only) £165.00
Forum/Organisational Rate £175.00
Non Member Rate £185.00