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How the deductions from benefit scheme works: guidance for creditors or suppliers (21 August 2023)

Guidance

How the deductions from benefit scheme works: guidance for creditors or suppliers

Guidance for current creditors or suppliers, for example, utility suppliers and landlords, on how the deductions from benefit scheme works.

From:
Department for Work and Pensions
Published
1 November 2011
Last updated
22 August 2023 — See all updates

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Documents

 

Universal Credit: Third party payments creditor and supplier handbook

HTML

 

Employment and Support Allowance, Jobseeker’s Allowance, Income Support and Pension Credit: Third party payments creditor and supplier handbook

HTML

 

Third Party Payments enquiry form (Word)

MS Word Document, 34.7 KB

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Third Party Payments enquiry form (ODT)

ODT, 15 KB

This file is in an OpenDocument format

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Form to change the name or address of a creditor or supplier (Excel)

Ref: ePRS01

MS Excel Spreadsheet, 142 KB

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Form to change the name or address of a creditor or supplier (ODS)

Ref: ePRS01

ODS, 95.7 KB

This file is in an OpenDocument format

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Form to change the bank details of a creditor or supplier (Excel)

Ref: ePRS02

MS Excel Spreadsheet, 143 KB

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Form to change the bank details of a creditor or supplier (ODS)

Ref: ePRS02

ODS, 96.2 KB

This file is in an OpenDocument format

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Form to change customer reference numbers (Excel)

Ref: ePRS03

MS Excel Spreadsheet, 104 KB

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Form to change customer reference numbers (ODS)

Ref: ePRS03

ODS, 58 KB

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Details

In certain circumstances, DWP can deduct money from a claimant’s benefit and pay it to a creditor or supplier to clear a debt for:

  • Council Tax
  • fuel costs
  • rent and service charges
  • water charges

The payments are called ‘third party payments’. This guidance is for creditors and suppliers receiving a third party payment. It explains how the scheme works for deductions from:

  • Employment and Support Allowance
  • Income Support
  • Jobseeker’s Allowance
  • Pension Credit
  • Universal Credit

How to apply

Employment and Support Allowance, Income Support, Jobseeker’s Allowance, Pension Credit

Find out how to apply for deductions from Employment and Support Allowance, Income Support, Jobseeker’s Allowance and Pension Credit to clear a debt.

Universal Credit

Find out how to apply for deductions from Universal Credit to clear a debt for:

Published 1 November 2011
Last updated 22 August 2023 


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