IRRV Alert - week ending 2nd September 2016
Information Letters
News
Publicity
Work in progress: Vulnerable consumers in regulated industries
|
Vulnerable consumers in regulated industries 01-09-2016 11:55 AM GMT Through their condition or circumstances, vulnerable consumers are particularly susceptible to bad outcomes or experiences in regulated sectors such as energy, water, communications and financial services - a situation heightened by the importance of these services in everyday life. Issues faced by vulnerable consumers can include lack of access or choice, difficulty navigating firms' processes, […] Read more
|
||||||||||||||||||
