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If a tenant is having difficulty paying their rent, fill in the UC47 form through the online service to request payment of rent from a tenant’s Universal Credit.
Use this service to request payment of rent directly from a tenant’s Universal Credit, if a tenant is having difficulty paying their rent.
The online service will provide you with the correct form to email or post.
Secure and non-secure UC47 forms are used for a landlord to request a managed payment or rent arrears deduction, or both from a tenant’s Universal Credit.
If you have a GSI, GCSX, GSX, CJX, CJSM or GSE secure email address complete the UC47 Secure form and send to the email address provided on the form.
Note: If you send a UC47 secure version via a non-secure email address, we won’t process it because it doesn’t comply with data protection legislation and the form will be deleted.
Complete the UC47 non-secure form and send it to the email address provided on the form.
If you prefer you can post the completed UC47 secure version. The postal address can be found on the UC47 form.
A different postal address is provided for tenants who live in a Universal Credit live service and Universal Credit full service areas.
Guidance on when to request a managed payment or rent arrears deduction, or both from a tenant’s Universal Credit can be found in the Personal Budgeting Support and Alternative Payment Arrangements guidance.
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