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How the deductions from benefit scheme works: guidance for creditors or suppliers (16 June 2020)

 

 

 

 

 

Guidance

How the deductions from benefit scheme works: guidance for creditors or suppliers

Guidance for current creditors or suppliers, for example, utility suppliers and landlords, on how the deductions from benefit scheme works.

Published 1 November 2011
Last updated 16 June 2020 — see all updates

From:

Department for Work and Pensions

Documents

Universal Credit: Third party payments creditor and supplier handbook

HTML

Employment and Support Allowance, Jobseeker’s Allowance, Income Support and Pension Credit: Third party payments creditor and supplier handbook

HTML

Form to change the name or address of a creditor or supplier (Excel)

Ref: ePRS01MS Excel Spreadsheet, 141KB

This file may not be suitable for users of assistive technology. Request an accessible format.

Form to change the name or address of a creditor or supplier (ODS)

Ref: ePRS01ODS, 95.6KB

This file is in an OpenDocument format

This file may not be suitable for users of assistive technology. Request an accessible format.

Form to change the bank details of a creditor or supplier (Excel)

Ref: ePRS02MS Excel Spreadsheet, 143KB

This file may not be suitable for users of assistive technology. Request an accessible format.

Form to change the bank details of a creditor or supplier (ODS)

Ref: ePRS02ODS, 96KB

This file is in an OpenDocument format

This file may not be suitable for users of assistive technology. Request an accessible format.

Form to change customer reference numbers (Excel)

Ref: ePRS03MS Excel Spreadsheet, 103KB

This file may not be suitable for users of assistive technology. Request an accessible format.

Form to change customer reference numbers (ODS)

Ref: ePRS03ODS, 57.9KB

This file is in an OpenDocument format

This file may not be suitable for users of assistive technology. Request an accessible format.

Details

In certain circumstances, DWP can deduct money from a claimant’s benefit and pay it to a creditor or supplier to clear a debt for:

  • Council Tax
  • fuel costs
  • rent and service charges
  • water charges

The payments are called ‘third party payments’. This guidance is for creditors and suppliers receiving a third party payment. It explains how the scheme works for deductions from:

  • Employment and Support Allowance
  • Income Support
  • Jobseeker’s Allowance
  • Pension Credit
  • Universal Credit

How to apply

Employment and Support Allowance, Income Support, Jobseeker’s Allowance, Pension Credit

Find out how to apply for deductions from Employment and Support Allowance, Income Support, Jobseeker’s Allowance and Pension Credit to clear a debt.

Universal Credit

Find out how to apply for deductions from Universal Credit to clear a debt for:

Published 1 November 2011
Last updated 16 June 2020 + show all updates

 


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