IRRV Alert - week ending 18th May 2018

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How the deductions from benefit scheme works: guidance for creditors or suppliers

 

 

 

 

 

Guidance

How the deductions from benefit scheme works: guidance for creditors or suppliers

Guidance for current creditors or suppliers, for example, utility suppliers and landlords, on how the deductions from benefit scheme works.

Documents

How the Third Party Payments scheme works: a handbook for creditors or suppliers

PDF, 128KB, 15 pages

This file may not be suitable for users of assistive technology. Request an accessible format.

If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email accessible.formats@dwp.gsi.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Form to amend address of a creditor or supplier

Ref: ePRS01 MS Excel Spreadsheet, 174KB

This file may not be suitable for users of assistive technology. Request an accessible format.

If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email accessible.formats@dwp.gsi.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Form to amend bank details of a creditor or supplier

Ref: ePRS02 MS Excel Spreadsheet, 153KB

This file may not be suitable for users of assistive technology. Request an accessible format.

If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email accessible.formats@dwp.gsi.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Form to amend customer reference numbers

Ref: ePRS03 MS Excel Spreadsheet, 156KB

This file may not be suitable for users of assistive technology. Request an accessible format.

If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email accessible.formats@dwp.gsi.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Details

In certain circumstances, DWP can deduct money from a claimant’s benefit and pay it to a creditor or supplier to clear a debt for:

  • council tax
  • fuel costs
  • rent and service charges
  • water charges

The payments are called ‘third party payments’. This guidance is for creditors and suppliers receiving a third party payment. It explains how the scheme works for deductions from:

  • Employment and Support Allowance
  • Income Support
  • Jobseeker’s Allowance
  • Pension Credit

How to apply

Find out how to apply for deductions from benefit to clear a debt.

Universal Credit claimants

There is separate guidance about deductions from Universal Credit to clear a debt for:

Published 1 November 2011
Last updated 14 May 2018 + show all updates

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