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Housing Benefit statistics on speed of processing for 2020 to 2021 (28 April 2021)

 

 

 

 

 

Official Statistics

Housing Benefit statistics on speed of processing for 2020 to 2021

Statistics on the average number of days to process a new Housing Benefit claim or a change in circumstance of an existing claimant, for financial year 2020 to 2021

From:

Department for Work and Pensions

Published:

28 October 2020

Last updated:

29 April 2021, see all updates

Applies to:

Wales, England, and Scotland

Documents

Statistical release: October to December 2020 (quarter 3, 2020 to 2021)

Ref: ISBN 978-1-78659-320-7HTML

Tables: October to December 2020 (quarter 3)

ODS, 222KB

This file is in an OpenDocument format

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Statistical release: July to September 2020 (quarter 2, 2020 to 2021)

Ref: ISBN 978-1-78659-291-0HTML

Tables: July to September 2020 (quarter 2)

ODS, 221KB

This file is in an OpenDocument format

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Statistical release: April to June 2020 (quarter 1, 2020 to 2021)

Ref: ISBN 978-1-78659-277-4HTML

Tables: April to June 2020 (quarter 1)

ODS, 232KB

This file is in an OpenDocument format

This file may not be suitable for users of assistive technology.

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Details

Speed of processing is a measure of the average time it takes to process a:

  • new Housing Benefit claim
  • change in circumstance of an existing Housing Benefit claimant

The average time is measured in calendar days, rounded to the nearest day.

The statistics on this page are for:

  • April to June 2020 (quarter 1, financial year 2020 to 2021)
  • July to September 2020 (quarter 2, financial year 2020 to 2021)
  • October to December 2020 (quarter 3, financial year 2020 to 2021)

Published 28 October 2020
Last updated 29 April 2021 + show all updates

 


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