Chesford Grange Hotel Kenilworth 20-21 November 2007
This event is a key date in the diary of any professional working in Customer Relationship Management in the public sector.
The public sector is different in CRM terms to the private sector. The public sector can’t choose it’s customers, therefore customer facing services must meet the diverse needs of all the population.
As CRM becomes more sophisticated in the public sector, it is essential that events are organised which recognise the true accountability of those who deliver these key services.
This conference has been developed to meet those needs. The programme deals with the unique position of first contact in both Local and Central Government. This event is a must for those involved in these key services.
For more information please visit www.irrv.org.uk/meetings or call 020 7831 0881
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