The latest official statistics on Right Time Indicator (RTI) produced by the Department for Work and Pensions were released on 25th August 2010 according to the arrangements approved by the UK Statistics Authority
The RTI measures the average time to process a new Housing Benefit / Council Tax Benefit claim or a change in circumstance of an existing Housing Benefit / Council Tax Benefit claim.
Right Time Indicator measures for Quarter 4 of 2009/2010 as well as summary statistics covering the whole 2009/10 period. The key points from the latest release are:
To access the latest release in full, click here.
Additional tables are available here.
For more information on the Right Time Indicator click here.
Coverage: Great Britain.
Geographic Breakdown: Local Authority/ Unitary Authority
Next Release Date: 27th October 2010
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