IRRV Alert - week ending 11th February 2022
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Benefit overpayment recovery: staff guide (9 February 2022)
Guidance
Benefit overpayment recovery: staff guide
A DWP staff guide about how overpayments of benefits are recovered.
- From:
- Department for Work and Pensions
- Published
- 8 February 2017
- Last updated
- 9 February 2022 — See all updates
Documents
Benefit overpayment recovery guide
HTML
Benefit overpayment recovery guide
PDF, 552 KB, 85 pages
Details
This guide is for DWP staff. It explains how overpayments of benefits administered by DWP are recovered, including advances of benefits and hardship payments.
Why we publish this guide
We publish this guide to help people understand how we make decisions.
Published 8 February 2017
Last updated 9 February 2022 + show all updates