Title:
Housing benefit: Maladministration causing injustice
Date of publication:
15 November 2010
Summary:
The London Borough of Newham gave wrong advice to a woman about local housing allowance (LHA), leaving her with rent arrears. The Ombudsman said:
“Both [the complainant] and her landlord sought specific advice from the Council regarding the appropriate LHA rate for this particular property … They were given the wrong advice because at least one officer failed to check the correct LHA rate for a property of its type in its location. This was fault by the Council which caused injustice to the complainant who is contractually obliged to meet her rent obligation without now having the means to do so.”
Download:
http://www.lgo.org.uk/complaint-outcomes/benefits/benefits-archive-2005-to-date/london-borough-newham-09-003-325/ (HTML)
Copyright © 2025 · All Rights Reserved · Institute of Revenues Rating and Valuation
Warning: Undefined array key "User_id" in /home/irrvnet/public_html/forumalert/inc_footer.php on line 4