IRRV Alert - week ending 12th August 2022

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Naming and shaming failing landlords (11 August 2022)

Policy paper

Naming and shaming failing landlords

Government will begin naming and shaming failing social housing landlords on social media.

From:
Department for Levelling Up, Housing and Communities
Published
29 March 2022
Last updated
11 August 2022 — See all updates
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Applies to England

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Naming and shaming failing landlords

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If you have a complaint about your landlord, please go to our social housing complaints campaign website where you can find out how to complain to your landlord and the Housing Ombudsman Service.

The Department for Levelling Up, Housing and Communities will highlight poor practice by landlords including on its social media platforms. This will include published findings by the Housing Ombudsman of severe maladministration, and judgements of the Regulator of Social Housing that consumer standards have been breached.

Where appropriate, the Secretary of State will contact landlords to understand how they are taking appropriate steps to address the Ombudsman’s and Regulator’s findings. All landlords are expected to self-refer breaches of standards to the Regulator of Social Housing. Where landlords have failed to self-refer and a breach is found, they will be contacted by ministers.

Published 29 March 2022
Last updated 11 August 2022 


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