IRRV Alert - week ending 16th Jun 2023

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New benefits and taxation decisions

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local government and social care ombudsman

benefits and taxation

A weekly update on benefits and taxation decisions

Please note: our decisions are published six weeks after they are issued to councils, care providers and the person who has made the complaint. The cases below reflect the caselaw and guidance available at the time of issue and the individual circumstances of each case.

 

Woking Borough Council (22 017 755)

Summary: We will not investigate this complaint about an overpayment of housing benefit and Council tax support because he has appealed to a tribunal.

London Borough of Newham (22 018 007)

Summary: We will not investigate this complaint about problems when Mr X moved house. The Council has agreed a suitable remedy for the problem with Mr X’s council tax bill. There is no continuing significant injustice from the delay issuing the council tax reduction letter. The law prevents us investigating leasehold-related matters. It would be reasonable for Mr X to go to court about alleged damage to health.

Luton Borough Council (23 000 242)

Summary: We will not investigate this complaint about the Council’s enforcement of a housing benefit debt as there is no evidence of fault by the Council. There was also a right of appeal to a tribunal and part of the complaint is out of time.

Medway Council (23 000 563)

Summary: We will not investigate this complaint about the Council’s enforcement of a Council tax debt because there is no evidence of fault by the Council and she can appeal any dispute about liability to a Valuation Tribunal.

Wiltshire Council (22 016 208)

Summary: We will not investigate the Council’s alleged failure to inform Mrs X of arrears on her council tax account. This is because an investigation would be unlikely to result in a different outcome for her.

Birmingham City Council (23 000 158)

Summary: We will not investigate Mr X’s complaint about his liability for business rates. This is because the courts are better placed to decide disputes over liability for business rates.

Broxbourne Borough Council (23 000 146)

Summary: We will not investigate this complaint about council tax. It is reasonable for Mr X to use his right of appeal to a tribunal.



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