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Guidance and form to apply for grant funding to provide telephone and digital support for people making a new Universal Credit claim.
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Potential applicants must now register with us as a Registered Interested Party (see the Future Support Offer 2024 Grant Competition Specification) by 11.59pm 14 July 2023. This supersedes the previous deadline of 11.59pm 30 June 2023 for registering, set out in the Future Support Offer 2024 Grant Competition Specification.
The deadline for applications is still 11:59pm on 28 July 2023.
This is a competed grant, to award grant funding to an organisation (or organisations) to help Universal Credit claimants in England, Scotland and Wales to:
The support offer is to start on 1 April 2024 and will run for 2 years with the possibility of extending it for a further 12 months. However, funding beyond the first year is subject to the outcome at the next Spending Review. More detail can be found at section 23 of the Future Support Offer 2024 Grant Competition Specification.
It enables individuals to make a new claim to Universal Credit by providing practical support to anyone who needs it and will be delivered through digital and telephony channels, including webchat.
As a grant it must be delivered on a not-for-profit basis.
All applications must be sent to uc.futuresupport2024@dwp.gov.uk.
The deadline for applications is 11:59pm on 28 July 2023.
Published 19 June 2023
Last updated 30 June 2023 + show all updates
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