Please find attached an updated factsheet we have produced to help organisations/advisors when they are engaging with clients who may be able to make use of the Debt Assignment Protocol.
Please click here to view this document.
Working with the regulator Ofgem, energy suppliers have agreed that customers who use a prepayment meter can switch supplier, transferring their debt, even if they owe as much as £500 per fuel. The process known as the Debt Assignment Protocol (DAP) is designed to help prepayment customers who are in debt switch suppliers.
Please feel free to circulate the attached factsheet amongst colleagues as you deem appropriate. A copy of the factsheet can also be found on the Energy UK website: http://www.energy-uk.org.uk/publication/finish/3-factsheets-and-guides/850-debt-assignment-protocol-factsheet-frequently-asked-questions.html
If you have any questions please do not hesitate to contact me.
Regards
Daniel Alchin
Policy & External Relations Manager
T 020 7747 2965 M 07921 193 223 Wwww.energy-uk.org.uk t @energyukcomms
Energy UK Charles House, 5-11 Regent Street, London SW1Y 4LR
ENERGISING THE ECONOMY - ENERGY UK ANNUAL CONFERENCE & LUNCH
SAVE THE DATES: 12 November & 10 December 2013
Annual Conference – 12 November: the UK’s energy industry’s flagship one-day conference is a vital platform for thought and debate, this year focussing on the role energy can play in revitalising the economy.
Annual Lunch – 10 December: Royal Opera House, Covent Garden
Register interest at: annualconference@energy-uk.org.uk and winterlunch@energy-uk.org.uk
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