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Consumers now have easier access to information about preventing and dealing with nuisance calls and messages, following the launch of new consumer guides from Ofcom. The first guide is a short online educational video that offers tips and advice on nuisance calls. It is available with subtitles to help people with hearing impairments. The second guide provides advice on preventing nuisance calls in an ‘Easy Read’ format, designed to be easily understood by people with learning disabilities. Ofcom has also today published findings from its second annual study into the problem of nuisance calls. |
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