IRRV Alert - week ending 30th November 2018
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Alternative ways to deliver Housing Benefit services
Guidance
Alternative ways to deliver Housing Benefit services
Alternative ways a number of local authorities (LAs) are using to deliver Housing Benefit services to the Department for Work and Pensions standards.
Documents
Details
A number of LAs have implemented alternative ways of delivering their services to the required standards established by DWP:
- negotiated contracts and arrangements with other LAs to create shared services
- outsourced their service outright to private companies
- created business ventures
- contracted with agency staff and set up call-off contracts.
Published 29 November 2018