Official Statistics
Statistics on the average number of days to process a new Housing Benefit claim or a change in circumstance of an existing claimant.
Speed of processing is a measure of the average time it takes to process a:
The average time is measured in calendar days, rounded to the nearest day.
Complete our questionnaire about the speed of processing statistics. This will help us to improve our statistics.
The next release of these statistics (with data for quarter 3) will be on 24 April 2019.
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