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Identity proofing and verification of an individual (9 December 2019)
Guidance
Identity proofing and verification of an individual
Good Practice Guide (GPG) 45 helps you decide how to check someone's identity.
Published 6 January 2014
Last updated 17 December 2019 — see all updates
From:
Cabinet Office and Government Digital Service
Documents
Identity proofing and verification of an individual
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Identity proofing and verification of an individual
Ref: Good Practice Guide (GPG) 45, version 4.1.1ODT, 61KB
This file is in an OpenDocument format
Details
This guidance will help you decide how to check someone’s identity. Some existing identity checking services already follow this guidance.
This guidance was written by Government Digital Service (GDS) with help from organisations across the public and private sectors. Key contributors include:
- Department for Work and Pensions (DWP)
- Driver and Vehicle Licensing Agency (DVLA)
- HM Revenue and Customs (HMRC)
- Home Office
- Ministry of Defence (MoD)
- National Cyber Security Centre (NCSC)
- Barclays
- Digidentity
- Experian
- IDEMIA
- Post Office
This guidance aligns with these international standards and regulations:
- Digital ID and Authentication Council of Canada (DIACC) Pan Canadian Trust Framework Model
- the EU electronic identification and trust services (eIDAS) regulation
- ISO/IEC 29115
- NIST 800-63
This guidance does not explain the practical ways you can check someone’s identity. You’ll need to decide what tools or processes you want to use based on what’s appropriate for your service. For example, you might decide to accept a passport as evidence of someone’s identity if you know:
- the users of your service are likely to have a passport
- staff in your organisation have equipment they need to check the document effectively
One of the ways you can follow this guidance to check someone’s identity is by using GOV.UK Verify in your service.
Published 6 January 2014
Last updated 17 December 2019 + show all updates