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Generic guidance for DWP providers (1 February 2021)
Statutory guidance
Generic guidance for DWP providers
This guidance is for providers of all DWP employment-related programmes. It is also known as the framework generic provider guidance.
Published 1 December 2007
Last updated 1 February 2021 — see all updates
From:
Department for Work and Pensions
Documents
Chapter 1: introduction
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Chapter 2: delivering provision
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Chapter 3: provider engagement
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Chapter 4: management information
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Chapter 5: evidencing and validating payments
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Chapter 6: provider assurance
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Chapter 7: self assessment
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Chapter 8: information security
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Chapter 9: marketing and communications
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Chapter 10: sustainable development
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Chapter 11a: ESF 2007 to 2013 requirements (England only)
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Chapter 11b: ESF requirements 2014 to 2020 (England only)
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Chapter 12: ESF declaration form (ODT)
ODT, 17.6KB
This file is in an OpenDocument format
Chapter 12: annex 1 good news story template and consent form (ODT)
ODT, 87.5KB
This file is in an OpenDocument format
Chapter 12: ESF best practice stencil: annex 2 (ODT)
ODT, 75.1KB
This file is in an OpenDocument format
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Chapter 12: clerical incident report form (ODT)
ODT, 11.7KB
This file is in an OpenDocument format
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Chapter 12: line manager's and nominated manager's report and referrals from third parties: incident/assault report IF2 (ODT)
ODT, 59.7KB
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Chapter 12: Merlin Standard complaint report form
ODT, 12.6KB
This file is in an OpenDocument format
Chapter 13: tax and National Insurance contributions
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Annex 1: request to review post payment decisions (ODT)
ODT, 41.9KB
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Annex 4: validation report and decision log
ODS, 121KB
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Chapter 1: introduction
PDF, 551KB, 3 pages
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Chapter 2: delivering provision
PDF, 550KB, 40 pages
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Chapter 3: provider engagement
PDF, 527KB, 5 pages
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Chapter 4: management information
PDF, 469KB, 2 pages
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Chapter 5: evidencing and validating payments
PDF, 767KB, 16 pages
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Chapter 6: provider assurance
PDF, 883KB, 31 pages
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Chapter 7: self assessment
PDF, 622KB, 12 pages
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Chapter 8: information security
PDF, 755KB, 15 pages
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Chapter 9: marketing and communications
PDF, 537KB, 4 pages
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Chapter 10: sustainable development
PDF, 316KB, 3 pages
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Chapter 11a: ESF 2007 to 2013 requirements (England only)
PDF, 267KB, 17 pages
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Chapter 11b: ESF requirements 2014 to 2020 (England only)
PDF, 397KB, 23 pages
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Chapter 12: ESF declaration form (RTF)
RTF, 379KB
Chapter 12: annex 1 good news story template and consent form (RTF)
RTF, 651KB
Chapter 12: ESF best practice stencil: annex 2 (RTF)
RTF, 838KB
Chapter 12: clerical incident report form (RTF)
RTF, 159KB
Chapter 12: incident/assault report: IF1
RTF, 371KB
Chapter 12: line manager's and nominated manager's report and referrals from third parties: incident/assault report IF2 (RTF)
RTF, 618KB
Chapter 12: witness statement to incident/assault: IF3
RTF, 171KB
Chapter 13: tax and National Insurance contributions
PDF, 307KB, 6 pages
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Annex 1: request to review post payment decisions (RTF)
RTF, 414KB
Details
This provider guidance provides requirements and background information for all Department for Work and Pensions (DWP) employment-related programmes.
Guidance about specific programmes can be found in the programme specific provider guidance.
Published 1 December 2007
Last updated 1 February 2021 + show all updates