Published: 03 March 2009
Summary
Chief Ombudsman for Office for Legal Complaints announced
Detail
Issued by the Ministry of Justice on behalf of the Legal Services board
The Office for Legal Complaints (OLC) has today announced that its first Chief Ombudsman will be Adam Sampson, currently Chief Executive of the housing and homelessness charity, Shelter.
The OLC will be a new organisation to develop and administer an independent ombudsman scheme to deal with complaints by consumers about legal services
Making the announcement, Elizabeth France CBE, OLC Chair, stated:
"The Chief Ombudsman will play a critical role in building the new dispute resolution system that consumers of legal services have long required. Adam brings a strong background in organisational development combined with direct and relevant experience of the broad range of issues faced by some of the most vulnerable consumers of legal services.
"His previous experience as an Ombudsman makes him uniquely well-placed to lead the establishment if the OLC. I am delighted, on behalf of the OLC, to welcome him to the role."
Mr Sampson, who was previously Assistant Prisons Ombudsman, will leave Shelter to start work with the OLC in three months, formally taking up post as Chief Ombudsman on 1 July 2009.
Responding to the news, Shelter's acting Chair, Hugh Norton, said:
"Over the six year period in which he has been its CEO, Adam has given Shelter strong executive leadership. The Board is grateful to him for taking Shelter through a period of considerable change and challenge, and for the way he has led its transformation in response to the fast-moving pressures of today's world. Most importantly, he has helped to move housing issues from the periphery to the centre of the political landscape. We wish him all success as he pursues his further career, and develops the new organisation he is taking on as its first Chief Executive.
"The Board will be making an early appointment of an Interim CEO to take Adam's place pending the appointment of a permanent replacement. Meanwhile Adam will, until his departure, continue to lead Shelter's vigorous participation in the current national debate on housing, and its services of advice and assistance to the homeless and poorly housed."
Adam Sampson added:
"The six or more years I have spent in Shelter have been some of the most satisfying - and challenging - of my life. Shelter has and always will be very important to me and I always knew that it would take a special job to tempt me away.
"The prospect of being in a position to set up and lead a new organisation which will help to protect consumer interests and drive improvements through our legal services is too exciting to turn down.
"I look forward with keen anticipation to the challenge of my new job and, at the same time, look back with a deep sense of satisfaction with the achievements I have been lucky enough to be a part of at Shelter."
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