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Benefit overpayment recovery: staff guide (1 June 2023)
Guidance
Benefit overpayment recovery: staff guide
A DWP staff guide about how overpayments of benefits are recovered.
- From:
- Department for Work and Pensions
- Published
- 8 February 2017
- Last updated
- 1 June 2023 — See all updates
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Documents
Benefit overpayment recovery guide
HTML
Benefit overpayment recovery guide
PDF, 632 KB, 94 pages
Details
This guide is for DWP staff. It explains how overpayments of benefits administered by DWP are recovered, including advances of benefits and hardship payments.
Why we publish this guide
We publish this guide to help people understand how we make decisions.
Published 8 February 2017
Last updated 1 June 2023 + show all updates