IRRV Alert - week ending 6th December 2013
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Guidance: Universal Credit: guidance for local authorities on implementation
Guidance
Universal Credit: guidance for local authorities on implementation
Organisation:
Department for Work & Pensions
Page history:
Published 6 December 2013
Policy:
Simplifying the welfare system and making sure work pays
Applies to:
England, Scotland and Wales
Collections:
Universal Credit for local authorities
Questions and answers to help local authorities and their partner organisations with the introduction of Universal Credit.
Document
Preparing for Universal Credit: Q&A for local authorities
PDF, 148KB, 31 pages
This file may not be suitable for users of assistive technology. Request a different format.
If you use assistive technology and need a version of this document in a more accessible format please email accessible.formats@dwp.gsi.gov.uk quoting your address, telephone number along with the title of the publication ("Preparing for Universal Credit: Q&A for local authorities").
Detail
This document provides a series of questions and answers to help local authorities with the introduction of Universal Credit.
The questions and answers were commissioned by Lord Freud, Minister for Welfare Reform. They have been developed by the 12 local authority led pilots, that began in September 2012, along with the Local Government Association, the Welsh Local Government Association, the Convention of Scottish Local Authorities and Jobcentre Plus.
The questions and answers cover 4 areas:
- encouraging and supporting claimants to use digital services
- understanding the type of financial support different claimant groups may need and how to provide it
- working in partnership with local organisations to provide claimants with the help they need under Universal Credit
- assessing claimants’ needs at the initial point of contact and identifying those who need extra support (‘triage’)
More information for local authorities about Universal Credit on GOV.UK
We have published more information for local authorities about the introduction of Universal Credit.
Read more about who is entitled to Universal Credit and how to claim.
Published:
6 December 2013
Organisation:
Department for Work & Pensions
Policy:
Simplifying the welfare system and making sure work pays
Collections:
Universal Credit for local authorities