IRRV Alert - week ending 17th May 2019
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Consultations
How to bring a complaint to the Independent Case Examiner (17 May 2019)
Guidance
How to bring a complaint to the Independent Case Examiner
The Independent Case Examiner reviews complaints about certain government organisations that deal with benefits, work and financial support.
Documents
Details
This guidance explains how the Independent Case Examiner (ICE) acts as an impartial referee for people who:
- feel they have been treated unfairly
- are unhappy with the way their complaint has been dealt with
This is a free service.
Please don’t contact us until you get a final response from the government agency or business that says you can bring your case to us.
Budgeting Loans
See our separate guidance on how to ask for a further, independent review of a Budgeting Loan
Published 1 February 2013
Last updated 17 May 2019 + show all updates
Last updated 17 May 2019 + show all updates